Terms and Conditions for GlobCall

1. Overview

GlobCall is an international calling service that lets you make voice calls worldwide through your web browser or mobile device.

2. Accounts

You must be at least 18 years old to use GlobCall and provide accurate information when signing up. You're responsible for keeping your account credentials secure and for all activity under your account.

3. Service Usage

Please use GlobCall responsibly and legally. Don't use our service for illegal activities, scams, harassment, fraud, mass calling operations, or caller ID manipulation. If we find misuse, we'll suspend the account and forfeit any remaining credits.

You're responsible for your use of the service and your call content. We don't monitor calls and aren't liable for your use of the service.

4. Credits and Billing

Calls are charged based on our published rates. You'll need to purchase credits in advance to make calls. We may update our rates with notice. Credits are non-refundable unless required by law.

5. Call Recording

Call recording is an optional feature. If you use it, you're responsible for complying with all recording laws in your area, including getting consent from everyone on the call. We're not liable for your compliance with recording laws.

6. Call Quality and Availability

We work to provide high-quality service, but call quality depends on factors like your internet connection. We don't guarantee uninterrupted service and aren't liable for service interruptions or quality issues beyond our control.

7. Emergency Calls

GlobCall is not a replacement for traditional phone service and should not be used for emergency calls. We cannot guarantee access to emergency services. Please use a traditional phone line for emergencies.

8. Privacy

We collect call metadata for billing and service improvement. Call content isn't recorded unless you enable the recording feature. Your use of our service is governed by our Privacy Policy.

9. Refunds

Credits used for completed calls aren't refundable. Accounts suspended for violations aren't eligible for refunds. If a call fails due to our technical issues, we'll issue replacement credits, just let us know.

10. Limitation of Liability

We're not liable for indirect, incidental, or consequential damages from your use of the service. Our total liability is limited to the amount you paid us in the past 12 months or $100, whichever is less.

11. Updates to Terms

We may update these terms from time to time. You'll be notified of changes via email.

12. Governing Law

These Terms and Conditions are governed by the laws of Singapore.